Members Weekend Terms and Conditions

1. Area of Application

These Members Weekend Terms & Conditions and Guest Declaration are binding for all bookings of the event Members Weekend at Kandersteg International Scout Centre (KISC). They are binding upon confirmation of your booking by KISC.


2. Behaviour

KISC is a Scout Centre with different prices and levels of service in comparison to a hotel or campsite. It is essential that all guests respect the rules and guidelines given by KISC and, if a Scout or Guide, keep their scout/guide law in mind at all times.

Guests that do not respect KISC’s rules, Swiss law or Scout law, can be sent away. In such a case, KISC retains its right to pay for any services already booked and unused.

Groups staying at KISC must have at least one adult (18 years or older) responsible for the group with them for the entire stay. Guests staying at KISC need to comply with our Safe from Harm policy.

All guests staying at KISC are responsible for the equipment, accommodation and any facilities they use during their stay, including cleaning the facilities at the end of the stay. In case of misuse of facilities, additional charges may apply.


3. Pricing

All prices are as advertised for the Members Weekend on the KISC website and include VAT. Local tourist and cantonal overnight taxes are billed separately by KISC on behalf of the tax authorities. Scout prices are granted to members of a National Scout Organisation recognized by either WOSM or WAGGGS. Special agreements are excluded. Infants up to the age of 5 are only charged for accommodation if they require their own bed. They can be accommodated in a cot supplied by the guests or KISC (limited availability). KISC reserves the right to change prices and taxes without prior notice. KISC also reserves the right to change the requested package of provisional bookings.


4. Payment Instalments

The payment for the Members Weekend is in full.

The booking is confirmed once KISC receives the payment. This must be paid before the due date of 30 days after the confirmation of registration by the Member’s Weekend staff. If not paid before the due date, the booking will be cancelled.

If a visa support letter is required, the guest must request this immediately and no later than the 20th of April, 2023. After this date, in case of a denied visa, it will fall under our cancellation policy. Full payment is required before a support letter can be issued.

5. Cancellations

The guest is obliged to inform KISC immediately about any changes to the agreed contract in writing.

5.1. Reduction in numbers and/or amount of overnights

Groups may reduce their numbers by up to 10% from the original booking until 31st March 2023 without charge. If a group reduces their numbers by more than 10%, an administration fee of CHF 25 will be added for each participant beyond the 10% limitation.

If a group reduces the booked initially number of participants after 31st March 2023, an administration fee of CHF 25.00 will be added to the bill for each participant that does not check-in. Please refer to the table in the annexe at the end of this page for a visual representation.

5.2. Programme bookings

For additional activities booked outside of the weekend programme, an activity cancellation fee is applied for cancellations or changes within less than 7 days’ notice. This fee is 50% of the cost of the activity per person, or CHF 5.- per person, whichever is larger. Cancellations or changes that are done within 48 hours before the start of the activity will not be refunded. For activities not run by KISC or services provided by third parties as part of KISC-run activities (e.g. mountain huts, transportation), the cancellation policy of the contracted company applies that may be different from the above conditions. KISC will charge the respective cancellation fees to the guest.

5.3. Full Cancellation of booking

In case of a full cancellation on or before 26th February 2023, 20% of the cost of the total booking package per person will be forfeited to the Centre.

In case of a full cancellation, after the 26th of February 2023 , 50% of the cost of the total booking package per person will be forfeited to the Centre.

Please refer to the table in the annexe at the end of this page for a visual representation. The Guest will pay any bank charges as a result of returning instalments.

Full Cancellation by KISC: The Centre is entitled to cancel bookings at any time without prior notice. In such a case, any instalments already paid will be reimbursed in full to the group.


6. Payment at the end of the Members Weekend

For any additional costs made during the Members Weekend, bills fall due at the event’s end and must be settled in full before departure. The currency of settlement is Swiss Francs, which can be paid in cash or with a credit/debit card. Cash payments are only accepted in Swiss Francs. Additional costs should be paid on checkout. An invoice can be issued only when agreed by KISC before arrival and must be paid within 10 days of departure in full in Swiss Francs. Bank charges are borne by the guest. 


7. Check-in and Checkout

Check-in is from 14:00 on 26th May 2023 until 14:00 on 27th May 2023. Late arrivals (after 20:00 on 26th May 2023) need to be announced in advance, so we can make sure a staff member is available to assist with your check-in. Checkout is by 11:00 on 28th May 2023. Any group staying before or after these dates are subject to our General Terms and Conditions.

KISC reserves the right to ask for proof of identification (Passport, ID card, driver’s license) at check-in time.


8. Catering

8.1 Full Board

The Full Board booking package includes all meals from the Centre, starting with Dinner on 26th May 2023 and ending with Lunch on 28th May 2023. The last meal is a Packed Lunch.

For all KISC-catered meals, the meal times are binding. This needs to be considered for any meals on arrival/departure days, and any lateness to one of the meals needs to be announced to KISC staff in advance. Due to the limited services provided outside of meal times, a late meal might not be possible. Lateness to any booked meals and arrival outside the regular meal times will result in the meals being billed.

Groups must inform KISC of any dietary requirements of their participants by 31st April 2023. KISC’s kitchen facilities are operated by volunteer staff, and all dietary requirements are catered for to the best of our ability. We cannot guarantee food is 100% allergen-free. It is the guest’s own risk to eat KISC-catered meals if they suffer from a severe food allergy. If dietary requirements are not communicated in time, KISC cannot guarantee to be able to cater for the required diet or allergy. Any dietary requirements need to be declared to the catering staff upon arrival in the Dining Hall.

9. Programme and Safety

The programme offered during the Members Weekend is particularly suitable for all ages. 

KISC is constantly working to increase the safety of the guests and KISC staff. To ensure the safety of the participants of Welcome to the Centenary, all groups are required to sign a Guest Declaration form upon Check-In. If the group’s main leader is unwilling to sign the Guest Declaration form, the group will not be able to participate in a programme guided by KISC or a programme guided by external suppliers booked through KISC.

10. Insurance and liability

Guests must provide their own insurance coverage for personal liability, sickness and accidents during their stay at KISC. Any damage caused by a guest is fully payable by the guest, including false callouts of emergency services. KISC accepts no responsibility for the loss or damage of personal property when staying at KISC. Damage claims against KISC are excluded because the damage was not caused by negligence or intentional. KISC will not be held responsible for damages which are caused by the actions or neglect of Staff should this conduct not fall under their responsibility; as cause of actions of third parties, other guests, the guest, acts of God, natural occurrences or official regulations. Should the group leader and/or group members not follow the instructions of KISC Staff, then all liability of the KISC is dropped. KISC works with third parties which provide valued services. In these situations, KISC lawfully transfers the execution of the activity to the third party and shall not be held responsible for the third party’s actions or neglect during the execution of the movement.


11. Use of Data and Pictures

KISC will save personal data received in terms of the booking process. KISC has the right to process and use bookings with external (third-party) suppliers, promotions, statistics and customer feedback. By doing so, your data will be kept strictly confidential and not sold nor disclosed to any not specified third parties. Please refer to our Privacy Policy for further details on how we use your data. Any photographs, video footage or voice recording taken during your stay and/or on KISC activities, which contain members of your group, can be used by KISC for promotional purposes. The responsibility to obtain parental consent for all subjects under the age of 16 is with the party’s leader and signatory of the booking agreement.


12. Applicable law and place of jurisdiction

If a problem of any nature arises during your time in Switzerland, that problem would be dealt with under Swiss law, despite the nationality of the involved parties. Please be aware that Swiss law proceedings might vary considerably from what you are used to and expect in your home country. The place of jurisdiction is Thun (BE). By filling in a booking request and receiving a confirmation from KISC, the Kander100 Terms & Conditions, the Rules and the Guest Declaration are accepted as binding under Swiss law.



Payment Instalment Policy

   KISC to have received as payment
 100% of the booked packages per person  30 days after the confirmation of registration by the Members Weekend staff 


Cancellation Policy


  Detail      Charge 
  Partial cancellation (Decrease in number of people) 

  Before 31st March 2023 


  Less than 10% reduction of participants    No charge 
  More than 10% reduction of participants    CHF 25 per person beyond the 10% limitation. 
  After 31st March 2023     CHF 25 per person  
  Full Cancellation   Payment not made     No charge 
  Payment made On or before 26th February 2023 

  20% of the total package cost per person 

  Payment made  After 26th February 2023

  50% of the total package cost per person 

KISC Rules and Policies

All visitors on KISC premises are required to follow the rules and policies stated below. Guests not respecting KISC’s regulations and Swiss law can be sent away. Violations of Swiss law will be reported to the local police authorities.

1. House rules

  1. Quiet Time is from 22:30h to 07:30h.
  2. Smoking is forbidden outside separately marked areas.
  3. All fire regulations must be followed. Fires must be raised off the ground, and digging trenches is prohibited.
  4. Fireworks are forbidden on KISC property.
  5. Accessing the following areas: Railway tracks, Nature Reserve, the Kander River and the mountain wall behind the campsite is forbidden.
  6. The use of sleeping bags in KISC buildings is not accepted.
    The only exception is Tower, for which groups need to bring their own sleeping bags or linen to stay in the building. KISC provides sheets and pillowcases. Any other linen can be rented from KISC.
  7. No pets can be brought into the accommodation unless agreed in advance.
  8. Any commercial activity, including selling alcohol on KISC’s property, is only allowed when explicitly approved in writing by KISC.
  9. Theft of any nature, including flags and other scout trophies, is prohibited at KISC and is considered a criminal offence by Swiss law.

2. Alcohol and drug policy

KISC strictly follows the Swiss law that prohibits the sale or free distribution of:

  • Wine, beer and cider for under 16-year-olds
  • Spirits, aperitifs and alcopops for under 18-year-olds

Using or possessing any kind of illegal drugs is strictly prohibited under Swiss law and, therefore, not accepted on KISC premises at any time.

KISC is not an alcohol-free centre. However, the majority of guests are children or adolescents. Therefore we expect our guests to be role models and reduce the consumption of alcohol to a minimum.

KISC has set the following framework regarding the consumption of alcohol on its premises:

  • Drunken behaviour is not tolerated on our premises at all times.
  • At special occasions and events, wine and beer are sold to people over 16. The leader of the group can restrict this.
  • If in doubt of the age of an adolescent guest, an official ID (passport, identity card or driving license) must be requested to determine the exact age.
  • In the privacy of their own rooms or campsite, guests can consume alcohol as long as this does not cause any form of offence to other guests. Alcohol is not to be seen in public areas of the centre except for special events.
  • If people consume alcohol outside the premises of KISC, it is their own and sole responsibility.

3. Safe from Harm Policy

KISC is fully committed to ensuring that young people, guests and Staff are protected and kept safe from harm while at KISC or taking part in its activities. Such damage includes all forms of physical or mental violence, injury or abuse, neglect or negligent treatment, maltreatment or exploitation, including sexual abuse. KISC does not accept any kind of harassment or discrimination of other persons regarding their race, sex, religion or ethnicity. Under Swiss law, adulthood is reached at the age of 18 years. Sexual relationships between adults with children and adolescents younger than 16 are prohibited. Observations of misconduct within KISC properties or during KISC activities are to be reported immediately to a senior manager of KISC.

All guests attending Members Weekend are required to apply to the KISC Safe From Harm policy and complete the specific Members Weekend Safe From Harm Course.

4. Privacy and Data Protection

I declare that I have read and understood the terms of the Privacy Policy of Kandersteg International Scout Centre and that I shall fulfil my responsibility to obtain and express informed and unambiguous consent from all members of my party or their legal guardians when applicable for the processing of their data and personal image.